If you order a stocked item and we receive the order confirmation before 1pm GMT (Working Day) we aim to post the item same day! Even if you need engraving we complete that day for you. Please monitor emails (including spam folder) for updates as an online business this is how we like to reach out should a query arise.

Please note Sterling Silver and many personalised works use a chemical process so will take 3-4 working days. In all product listings, we offer a guide marked as "Product Latency" which is the expected number of days before posting. For critical orders please call or email in advance.