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UK Stock – Est 2004circflag
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The Company

  • About Engraved Cufflinks?

    We are UK family business established in 2004 with a passion to offer the very best in product and service. The new collection has many exclusive products and our hope is that you enjoy this new website. Our team would be delighted to help with any questions you have to offer further support.

  • B2B?

    We would be delighted to assist with any corporate event or wholesale enquiry please contact us with information about your company and event to assist.

  • Can I receive news updates about your collection?

    Certainly, please visit your account and update the option to subscribe.

  • Can we use any of your images?

    All images & content is strictly copyright and the property of APS Cufflinks Limited.

  • Can you send me a catalogue?

    This is published online only.

  • Christmas extended returns?

    We offer 28 days return period, for any purchase from 1st December can be returned by the 10th January. Personalised & Engraved items are excluded from this clause.

  • How do you use my data - Privacy policy?

    Please visit our privacy policy. We do not share your data with third parties and will only send you updates on new products & offers if you confirm the option when signing up.

  • I want to unsubscribe from marketing notifications?

    As above simply visit your account and press unsubscribe.

  • Is the site safe?

    We are a genuine UK family business and host our sites on secure servers. Payment is process via Worldpay & Paypal for strict security. Our company has no access to your financial data.

  • Terms & conditions?

    By using our website you accept the terms of service. We are compliant with Distant selling regulations and you can view this by clicking on that tab at the bottom of our web site.

  • Why buy from Engraved Cufflinks?

    Every order is valued and we will do our best to help you and provide the very best product and support if required. Our company has a positive and vibrant reputation for service and originality.

New Orders

  • Can delivery be outside the UK?

    YES

  • Can I collect from you?

    This is not possible.

  • Can I pay by cheque?

    Yes, certainly but please allow 5 days for the payment to be cleared.

  • Delivery Times?

    We aim to post all stocked orders same day if ordered by 1pm including engraved service. For handmade colour items and personalised service this is normally 2-3 days later. Please contact us before ordering if you wish to confirm stock.

  • Gift wrap & gift Message Service?

    Sadly, we do not offer this service at this time. We can print any words on the delivery note or Invoice only.

  • My product is out of stock?

    99% of items are held in stock, please contact us for an update or possible alternative.

  • Order cancellation?

    We understand sometimes you wish to cancel an order, if the items are not dispatched we can offer a full refund and close the order. Please contact us by email to confirm this in writing. If the order is in transit you are responsible to return or refuse delivery. Cost of delivery or personalised products will be deducted from the credit.

  • Order extra items?

    Once the order is confirmed and posted you would need to submit a new order.

  • Order returns?

    As per terms of service you have statutory rights to return catalogue items. Personalised & Engraved items are made to order and not possible.

  • Telephone orders possible?

    We do not provide this service, but do offer limited phone support as shown and would be delighted to help you with any questions.

  • UK domestic delivery price?

    As shown we use 2nd class post but do offer upgrades with special delivery or courier.

  • Upgrade my item from pouch to a box?

    If you wish to enhance the product view our 100+ Engraved Keepsake Boxes within the collection. The box can hold one pair of cufflinks, tie clip, money clip, tie tacs, plectrum etc.

  • VAT?

    Delivery to UK & EU show VAT.

  • What if I miss delivery?

    For domestic orders the default carrier is Royal Mail. If they cannot fit items in a letter box they will leave a card. Couriers will leave you a card to call and arrange follow up service.

  • What payment types can I use?

    We process card payments with Worldpay. Paypal, cheque or bank payment is accepted.

Delivery Service

Technical Problems

  • Can I bookmark favourites in my account?

    Yes, our web site offers this option on all products.

  • How do I care for my product?

    We offer a premium collection to last many years, for all metal work you can clean with a non-abrasive damp cloth. For specialist metal such as Sterling Silver a local jewellery shop offers small polishing cloths. Do not expose metals to soaps or chemical cleaners.

  • I have forgotten my password?

    Simply press forgotten password to rest this with the follow up steps. Some emails will be in the spam box.

  • My connection was lost before payment?

    If you have created an account and have items in your basket they will be stored to complete purchase later.

  • My sterling silver has no hallmarking?

    By UK law any Sterling Silver 925 over 7.78gr will have hallmarking, below this weight we provide a quality stamp of 925.

  • Natural stone products appear different?

    Red Jasper, Cornelian, Lapis, Pearl and other stones are from the earth. Being natural products we are not able to influence or control natural shades or stone texture except to polish and inlay them. We use our expertise to ensure the pairs match as well as possible.

  • Not received any emails?

    Please check your spam message box.

  • The colour is different on my delivery?

    Our collection is photographed accurately with professional photographer. This could be a simple issue with the display settings on your monitor or device. For personalised works, we use a chemical epoxy to seal the image and this will reflect some base tones.

Engraved Service

Personalised Logo & Photo Service