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Essential Information

  1. Navigation

  2. Image License: What rights do I have to use the images on your site?

  3. Using Search

  4. Placing Your Order

  5. Getting In Touch


  1. Navigation


    We hope that you’ll find using our website quick and convenient. And you can trust the team at Hot Cufflinks to guide you safely through the online shopping experience, because your privacy and security is extremely important to us.

    These features will help make your shopping experience even easier.

    • Home page link: You can get back to our home page at any time by clicking on the Hot Cufflink logo which appears on the top left-hand corner of the web page.

    • Navigation bar: The names on the navigation bar at the top of the screen are some of the more frequently used option in our site, including the ability to create and account or log in to an existing account using the "My Account" link, you can also access "New Products". Clicking on one of these links will take you to a new page that contains all the relevant information regarding your selection.  There is also another navigation bar at the bottom of the web page that gives some additional links.

    • Search box: The search box is always at the top of the screen. You can search by product name, key words such as the product type, or the product code. 

    • Your basket: The number of items in your basket can always be seen at the top of the screen. To see what you have in your basket you need to click the “Shopping Cart” link. When you click on your basket it shows you the quantity, title and subtotal of any product(s) you’ve put into your basket.

     

     



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  2. Image License: What rights do I have to use the images on your site?


    Creative Commons License
    APS Cufflinks Ltd by Phillip Hume is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
    Based on a work at www.hotcufflinks.co.uk



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  3. Using Search


    Our Search engine works by checking your search term against all the product titles and product codes currently on the website. It then shows products on the page that may match your query.

    You can search in broad terms such as Cufflinks, or be more precise such as Football or Crystal.  A generic term such as Cufflinks may return far too many results for you to sift through; however, if you put in Football, then you’ll get a much more refined result to look at.  You’ll get most precise results by searching for a stock code, which you may have obtained from one of our CD's.

     



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  4. Placing Your Order


     

    Once you've found the items you’d like to buy and have added them to your basket, you can begin the checkout process by clicking on the “Your basket” link at the top of your screen.

    • You can go straight to checkout to pay for your goods and arrange delivery. You can also opt to register with us so that you can retrieve your details and chosen delivery address/es. (Please note that this does not include your payment card details.)
      You’ll be asked to set up a password to access your account.
    • At checkout, you can review and amend your order details on the Order Summary page
    • When you're ready to complete your order, click the ’place order now’ button and wait for an online receipt. You'll also be sent a confirmation email with details of your order shortly after we've received it.
    • If you haven’t received this email within 24 hours of placing your order, or your products have not been delivered within the timescale stated in the email, or you have any other questions, then please email our Customer Services team or phone us on 01379 741726 any time between 9am and 1pm, weekdays.


     



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  5. Getting In Touch


    If you're experiencing difficulties placing an order, please email us with details of the problem and we'll try to resolve it as quickly as possible. Alternatively you can contact our Customer Service team on 01379 741726 to place your order.

    If you'd like to ask a question or make a comment on your experience of using hotcufflinks.co.uk, please contact us through one of the methods below.

     



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